Maintenance Center

Maintenance Center is the operational toolkit for keeping Stockra stable over time. It provides controlled deployments (updates via ZIP package), system and database backups, restore/import of backups, cache management, and a clear snapshot of the current environment and health.

Where you find it
Administration → SystemMaintenance Center

What you see on this page

System snapshot (left panel)

Upload deployment package (left panel)

Backups (main area)

  1. System backups

  1. Database backups

Managing deployments (main area)

Top actions

Typical workflows

A) Deploy an update (ZIP)

  1. Create a system backup and database backup first (recommended).

  2. Drag & drop the deployment ZIP into Upload deployment package.

  3. Click Deployment to apply the update.

  4. Use Clear caches after deployment if the UI or data appears stale.

  5. Verify version and system health in System snapshot.

B) Take backups before risky changes

  1. Click Backup system files to snapshot the application files.

  2. Click Backup database to snapshot operational data.

  3. Confirm backups appear under Recent backups.

C) Restore from a backup

  1. Click Import backup.

  2. Select the backup file/package.

  3. Follow prompts to restore system files and/or database (based on what was imported).

  4. Clear caches and verify system health.

Notes & best practices


System Performance (Caching, Queue, Limits)

System Performance controls background processing behavior, caching intervals, and safety limits designed to keep Stockra responsive under heavy workloads. This is especially important for large imports/exports, frequent scanning, and high-volume movement documents.

Where you find it
Administration → SystemSystem performance (or System settings → performance, depending on your navigation)

What you see on this page

Caching

Queue & reliability

Search & scanning limits

Inbound/Outbound limits

Action

Typical workflows

A) Improve performance for large exports/imports

  1. Change Queue connection from Sync to an async queue driver (when supported in your environment).

  2. Keep DB transaction retries at a conservative value (e.g., 3).

  3. Save settings.

  4. Test export generation and confirm it completes without slowing normal usage.

B) Tune dashboard responsiveness

  1. Increase Dashboard cache (seconds) to reduce server load (e.g., from 60 to 120) if many users are active.

  2. Decrease it for more real-time dashboards if your server can handle it.

  3. Save settings.

C) Protect the system from heavy documents

  1. Keep Max movement lines and PDF max rows within safe limits.

  2. Increase only if you have adequate server resources and tested results.

  3. Save settings.

Notes & best practices